Create Links Using Link Generator

The Link Generator tool is used to build destination URLs that direct customers to Cleverbridge-hosted web pages. You can use the tool to:

  • build a link based on your criteria.
  • protect the link.
  • copy the link to paste it on your website, in business emails, marketing materials, etc.
  • view and edit details of protected links.

Link Generator is available in our web admin tool under Tools > Link Generator.

You can also access Link Generator functions in Commerce Assistant (CA). For more details, see the Link Generator article of the Commerce Assistant guide.

To create a link, perform the following steps:

  1. Go to Configure > Tools > Link Generator.
  2. Click Add Checkout Link button to create a link to your checkout page, or choose another link type from the ... menu to the right of the button.
    For a detailed description of the link types, see Types of Checkout Pages.
  3. Select a configuration template. For more information about configurations, see Brand Your Checkout Process.
  4. Define the link settings. The settings available for each link depend on the link type as described further.

Settings for Links to Shopping Carts, Checkout Pages, and Quotes

There are several link types that can be used at different stages of the transaction flow between you and your customers or partners, enabling actions like adding items to a shopping cart, processing checkout, or generating quotes. These are:

Essentially, these links facilitate key steps in the purchasing process, whether for direct customers or partners. They also share a common set of parameters important for each of the targeted flow stages:

Settings for Other Link Types

The rest of the link types are simpler and are commonly used to refer the user to a specific page or set of information, as described in the following subsections.

All the details and settings you define for the link destination are reflected in the link URL. Regardless of the link type, you can protect the resulting URL, masking the settings and making them invisible to customers. This way you can ensure the security of the link, gain full control over the destination settings (such as shopping cart content), and protect any sensitive information.

Once all the settings have been defined, go to the Protect Link area.

Parameters for Protected Link and Validity sections will be displayed. Define the required settings.

The following parameters can be defined for a protected link:

Parameter Description
Name A name that could be used to refer to the link in the future.
Maximum Number of Order The maximum number of times this link can be used for orders. Only submitted orders are counted. When the maximum is reached, the link automatically expires, and no more orders are accepted.

Warning

If you use this setting for a promotion and the order limit is reached, the link can no longer be used for the promotion.

Activate fraud prevention Enable the toggle to ensure that suspicious orders are inspected by the Cleverbridge anti-fraud team. Cleverbridge carries out fraud protection quickly, usually within 20 minutes of an order being placed.

Warning

Deactivate fraud protection only if it is important that none of the orders are delayed due to inspection. If you have any questions, contact orderstatus@cleverbridge.com before unchecking this box.

Enable purchase orderClosed A B2B payment option in which software is delivered either immediately without the upfront collection of payment or after prepayment with proforma invoice. without review When this option is enabled, customers are no longer required to submit their purchase orders by fax, letter, or PDF to Сleverbridge before the product is delivered. This option is typically used for reliable B2B customers.
Allow to change cart Enable the toggle to let the user edit product quantity in the cart.

Link Validity Period

Enter the start and end dates and times in the Valid from and Valid to fields. The link will not open to the destination beyond the defined period. This is particularly useful for time-limited promotions, exclusive offers, or campaigns that are only available during a specific period, ensuring that links are only accessible within the intended timeframe.

While it is recommended to secure your link URLs before sharing them with partners or customers, you can use the button in the top right corner to perform the following actions at any stage of link generation:

Action Description
Close Exit the link generator without saving any changes. For example, if you were testing various configurations and no longer need the changes, you can use this option to discard all the edits.
Copy Link and Close The URL will be copied to your clipboard, and the link generator window will close. You can use this when you have finished creating a link and want to immediately share it with a customer or partner without making further adjustments.
Copy Link and Stay The URL will be copied to your clipboard, and you can continue editing the link. This is useful when you want to save the current version of the link but plan to experiment with more configurations or make further changes before finalizing it.

Additional functionality is available for protected links. When all the link settings have been defined, you can save the protected link. Click the Save Protected URL button.

After a link is protected and saved, you can search for it, see its details and update its content, as described below.

In the resulting page, you will see the name and new link.

Click the copy icon to the right of the URL to save it to you buffer.

After you saved a protected link (and, for example, sent it to your partner or added it to a marketing campaign announcement on the website), you can copy it and return to the Link Generator to view and edit the link details as described further.