Offer and Manage Bundles

You can choose products to include in a bundle and offer them together at a set price. Typically, the bundle price is lower than the total cost of all individual products, encouraging customers to purchaseClosed An order made by a customer and the records associated with it. multiple items simultaneously. In the Cleverbridge platform, a bundle consists of multiple products grouped together rather than multiple licenses of a single product.

When products are grouped into a bundle, they no longer keep their individual product IDs but are assigned a single bundle ID. Bundled items must stay together, and individual products cannot be removed from the bundle during the ordering process.

Create a Bundle in Web Admin Tool

To create a bundle product in our web admin tool, go to Configure > Manage Products. From the ... menu in the top-right corner, select Add Bundle Product, and fill in the details in the following sections:

General

The General section is used to enter bundle product's details that will be visible to your customerClosed An individual or business purchasing your product or service by placing an order through Cleverbridge. The customer is the end user of this product, as they are not allowed to resell the purchased products or services. ​ A customer is unique per client. If a customer purchases products or services from two different clients, there are 2 separate records of said customer.​ on the checkout pages, as well as categorical and other internal information about your products. In this section, you can find the following options and fields:

Visible Information

Category

Images

Internal Information

Attributes

The Attributes section is used to enter information that will be used to market your product in the Cleverbridge platform, as well as restrict the quantity of products that your customers can order.

Descriptions for Marketing Purposes

Shopping Cart

Selection Text

Pricing

The Pricing section is used to enter base pricing information for your product. In this section, you can find the following options and fields:

Base Price

Options

Delivery

Bundle

In the Bundle section:

  1. Click Select Product to add products of your choice to the bundle.
  2. In the Position in the cart column, enter a position in the cart for each product in the bundle. This determines the order in which products display to customers. The position ranges from 1 to 100, with 1 being the highest position in the cart, and 100 being the lowest position in the cart. The default vale is 50.
  3. Optionally, to hide a product in a bundle, enable the toggle in the Hidden column of this product.
  4. Click Save and Close.

Example

The following is an example of a checkout page with a bundle product created out of two products: Anti-Virus Software Suite and Premium Access.

Remove Products from a Bundle in Web Admin Tool

To remove a product from a bundle in our web admin tool:

  1. Go to Configure > Manage Products.
  2. From the All Products tab, select the bundle that you want to update.
  3. Go to the Bundle section and click the bin icon next to the product you want to remove.
  4. Click Save and Stay or Save and Close.

Create a Bundle in CA

  1. If you want to create a product bundle in Commerce Assistant (CA), select Products & Delivery > Add Product > Bundle. The Product portal opens.
  2. In the Product portal, open the Bundle section.
  3. In the Available Products section, select a product.
    1. To filter the list of products, use the Search function in this section and enter search text.
    2. To select multiple items, hold down the CTRL key on your keyboard as you click each item individually. To select a range of items, click the first item in the range, then hold down the SHIFT key while clicking the last item in the range.
  4. Click the Right arrow blue arrow or drag-and-drop the items to the Products Included in Bundle section.
  5. Optionally, to change the quantity for a product, in the Products Included in Bundle section, select the product and enter the quantity in the Quantity column.
  6. In the Position column, enter a position in the cart for each product in the bundle. This determines the order in which products are displayed to customers. The position ranges from 1 to 100, with 1 being the highest position in the cart, and 100 being the lowest position in the cart.
  7. Optionally, to hide a product in a bundle, select the product and check the box in the Hidden column.
  8. Click Save.

Example

In the cart below, Internet Security Bundle includes three products for a single discounted price.

product bundle example

The following table shows the included products and the position numbers assigned to them when setting up the bundle in CA.

Product Position
Internet Security Basic Extended 1
Mobile Internet Security 2
Shredder 3

Remove Products from a Bundle in CA

  1. To remove a product from a bundle through CA, go to the CA main menu and select Products & Delivery > Add Product > Bundle. The Product portal opens.
  2. In the Product portal, open the Bundle section.
  3. In the Products Included in Bundle section, select the products you want to remove from the bundle.
    1. To select multiple items at once, hold down the CTRL key while selecting the individual items. To select a range of items, click the first item in the range, then hold down the SHIFT key while clicking the last item in the range.
  4. Click the Blue arrow left arrow or drag-and-drop the items to the Available Products section.
  5. Click Save.

Set up Pricing for a Subscription Bundle

There are several ways to set up bundle pricing, depending on the use case.

Use Case A: Sell Perpetual Software Combined with a Maintenance Plan

  1. Create a new bundle product.
  2. Set up the bundle as a regular product.
  3. Add the perpetual software to the bundle.
  4. Add the maintenance plan as a subscription product to the bundle. Only the maintenance plan in the bundle will be renewed, and the renewal price will include only the maintenance plan cost you specified.

Example

In the cart below, Internet Security Bundle includes perpetual software and a maintenance plan at a single discounted price.

The following table shows the included products, the prices you entered for them in the Cleverbridge platform, as well as both the initial and the renewal price for the bundle.

Product Position

Product Price

Bundle Initial Price Maintenance Plan Renewal Price

Internet Security Professional

1 $29.95

$35.95

$10.95

Maintenance Plan 2 $10.95

The maintenance plan will renew annually for the price you entered.

Use Case B: Offer Multiple Subscription Services for an Individual Package Price

  1. Create a new bundle product.
  2. Set up the bundle as a subscription product.
  3. Add several products to the bundle.
  4. Set up each product in the bundle as a regular product. Only the bundle product will be renewed, and the renewal price will include only the bundle product cost you specified.

Example

In the cart below, Professional Security Bundle includes two regular products at a single discounted price.

The following table shows the included products, the individual prices you entered for them in the Cleverbridge platform, as well as both the initial and the renewal price for the bundle as a subscription product.

Product Position

Product Price

Bundle Initial Price Bundle Renewal Price
Internet Security Entreprise 1 $89.95

$99.95

$99.95

Internet Security Professional 2 $29.95

The subscription bundle will renew annually at the discounted bundle price you entered.

Note

If you set up both the bundle and the included products as subscription products, the renewal price will include both the bundle price and the subscription products price you entered.

For more information on setting up pricing for a bundle, contact Client Experience.