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Get Insights into Customer Churn

Posted on April 22, 2020

Do you want to find out why your customers canceled their subscriptions? Use our Cancellation Survey to ask your customers all the right questions in an easy online format. The survey will also give you valuable insights, which you can use to retain your customer base.

Find out how long they used your product, how often they used your product, their reasons for cancellation, their overall customer satisfaction level, and much more.

Julian Weber, Conversion Rate Manager, will tell you all about it in the Product Moment below.

 

 

If you’re ready to learn more or have questions, feel free to reach out to the Client Experience team.