Manage Notifications


For information on how to manage notifications in the Commerce Assistant, see Notifications ✱.

You can use the Notifications section in the Cleverbridge platform to add, view, edit, set up, and test automated notifications

Add a Notification

  1. Enter information in the following sections:

  2. 2. Click Save and Complete.

Test a Notification

It is possible to try out our notifications. To do so:

  1. Select Tools > Notifications in the main menu of the Subscription Commerce Manager.
  2. Click Add Notification and enter information in the following sections:
    • General
    • Settings
    • Notification Events

    Make sure you select the check box Test order under Notification Events, and click Save and Complete.

  3. Use your test credit card in the checkout process. This will mimic the notification process and will allow you to explore our notifications.


This feature is only available for products and events for which you have configured an automated notification in the Notifications portal.

  1. In the main menu of the Commerce Assistant, select Transactions > Purchases. The Purchases search opens.
  2. Search for the purchase for which you want to send a notification manually.
  3. Right-click on one or multiple items in the search result.
  4. Select Send Instant Notification. The notification is sent as configured by you in the Notifications portal.

Set Up Notifications for Subscriptions

Cleverbridge provides a comprehensive and powerful set of automated notifications that alert you about events such as the creation of new subscriptions or updates to existing subscriptions. It is important that you understand and utilize Cleverbridge notifications because they are essential to developing an effective and seamless integration between the Cleverbridge platform and your system.

To set up the notification events you need in order to sync our platform with your system, complete the following steps:

  1. Select Tools in the Main Menu of the Subscription Commerce Manager.
  2. Configure the settings in the General section.
  3. Configure the settings in the Settings section.
  4. Choose a Product List and Region in the Notification Events section.
  5. Select the following Notification Events. These events are suitable for a majority of subscription use cases.

  6. Click Save and Complete.

For more information about the notifications Cleverbridge offers, see the Notification Guide.