Notification emails include prefixes in the subject that indicate the notification type. The table below lists each prefix, along with its corresponding notification type and event.
| Prefix | Notification Type | Event |
|---|---|---|
| [AWR] | AwaitingNotification | Awaiting release |
| [BDE] | SubscriptionBillingDateExtended | Subscription billing date extended |
| [CDC] | CustomerContactDataChangedNotification | Customer contact data changed |
| [CHB] |
ChargebackNotification OR ReturnDirectDebitNotification |
Chargeback OR Returned direct debit |
| [CIR] |
ChargebackInformationRequestNotification |
Chargeback information request |
| [CPU] | CustomerProfileUpdateNotification | Subscription profile data changed |
| [DEC] | OnlinePaymentDeclined | Payment declined |
| [ERR] | ErrorNotification | Error |
| [NAF] | NewAffiliateSignup | New affiliate |
| [NPA] | NewPartnerSignup | New partner |
| [PAY] | PaidOrderNotification | Paid OR Test order |
| [QUO] | QuoteNotification | New quote |
| [RCA] | RecurringBillingReinstatedNotification | Subscription reinstated |
| [RCC] | RecurringBillingCanceledNotification | Subscription deactivated |
| [RCH] | RecurringBillingOnGraceNotification OR RecurringBillingOnHoldNotification | Subscription on grace OR Subscription on hold |
| [RCR] | SubscriptionReminderChargeNotification | Subscription reminder charge |
| [REF] | PartialRefundNotification OR RefundNotification | Partially refunded OR Refunded |
| [REG] | RegistrationNotification | Registration |
| [ROP] | SubscriptionReminderOfflinePayNotification | Subscription reminder offline payment Offline payment stands for a group of payment options. With the order confirmation, the customer receives a link with information on how to make the payment. Ordered products are delivered as soon as Cleverbridge receives a payment confirmation from the payment provider. |
| [RPE] | SubscriptionReminderPayOptExpNotification | Subscription reminder payment expired |
| [WOF] | NewOfflinePaymentPurchaseNotification | Awaiting offline payment |
| [WPO] | NewPurchaseOrderNotification | Purchase order |