The flow design should be based on your knowledge of your customers and their regional preferences. It’s possible that you have several different flows based on regional variations.
There are several possibilities for how to design the checkout process flow. The cleverbridge Client Experience team works with you to set up the flow that is right for your business needs. This information is given to our design team to customize and build your checkout configuration.
However, here are the most common, general types of flows:
A two-page flow includes all checkout information on one checkout page, followed by the confirmation pageThe confirmation page is displayed after a customer makes a purchase. The confirmation page contains the order confirmation and delivery information.. This flow is a good option if you want to direct customers from a product page directly to the checkout process.
With Review Page
A review pageThe review page contains summary information about the purchase a customer is about to make. can be added to this flow.
Due to legal requirements, all checkout configurations used for customers in the European Union must include a review page.
A three-page flow includes checkout information on two different checkout pages, followed by the confirmation page. This flow is a good option if you want to direct customers from a product page directly to the checkout process.
With Review Page
A review page can be added to this flow.
Due to legal requirements, all checkout configurations used for customers in the European Union (EU) must include a review page.
If you have a shopping experience where customers browse through your products and add them to the shopping cart, you can include a shopping cart page before the checkout process.
The checkout process begins with the first page that requires customer data input.