Renewing Subscriptions


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The cleverbridge platform supports different ways to renew subscriptions. The components of the cleverbridge platform that support renewals, along with the renewal-related use cases that they support, are identified below.


When setting up a subscription product in the Commerce Assistant, the default renewal setting is auto-renewal. Under auto-renewal, a customer’s subscription is renewed automatically by the cleverbridge platform, unless a customer takes action to cancel it. Most of the use cases discussed here, which involve a subscription renewal, assume auto-renewal.