Renewing Subscriptions


You can filter the content on this page by subscription management version. For more information, see Subscription Management 1.0 and 2.0. If you are unsure which version you are on, contact Client Experience.

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The cleverbridge platform supports different ways to renew subscriptions. The components of the cleverbridge platform that support renewals, along with the renewal-related use cases that they support, are identified below.


When setting up a subscription product in the Commerce Assistant, the default renewal setting is auto-renewal. Under auto-renewal, a customer’s subscription is renewed automatically by the cleverbridge platform, unless a customer takes action to cancel it. Most of the use cases discussed here, which involve a subscription renewal, assume auto-renewal.