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Use Case: Update Customer Contact Information

Assumptions and Preconditions

Description

  1. On July 1st, a client emails a customer to follow up on the customer's purchase of the subscription product CloudMax Enterprise. The email contains the option, "Click here to update your customer contact information for your Cloud Max Enterprise subscription."
  2. The customer clicks the link and is redirected to the Manage my Cloud Max Enterprise Contacts page on the client's web site. The page has options for the customer to enter the following types of information:
    • Billing contact
    • Delivery contact
    • Licensee contact
  3. The customer enters information for the billing contact and clicks Submit. The page uses the Update Contact API endpoint to update the customer's billing information on the cleverbridge platform.

Illustration

sub bill change props update customer contact