About Internal Product Information

Internal product information serves as cross-references to your existing product data. If you have existing definitions for a product, entering that information in the Product portal in the Commerce Assistant is a best practice for maintaining data cohesion with the Cleverbridge platform.

Internal product information is comprised of three parts:

  • Internal product ID
  • Internal name
  • Internal category

Use Cases

Here are some scenarios showing how using internal product information is helpful:

Using the Internal Product ID

If you would like to use your internal product ID in the orderClosed An agreement between a seller and a buyer to exchange goods and/or services for money. An order can: - contain multiple products and quantities; - have multiple financial transactions. A preorder authorization is considered an order. process, you can submit the internal ID as a parameter with the number prefixed by the capital letter I.

Example

A Cleverbridge product ID in an order URL is formatted&cart=42149, but an internal ID would be formatted &cart=I543.

In the Commerce Assistant

If internal product information is entered, it overrides the external name in the Commerce Assistant with the exception of the Product portal, which displays both internal and external information. Internal product information is accessible in the following areas: