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We continuously improve our platform by releasing new features, fixing bugs, and delivering updated documentation. You can read about these enhancements in our changelog.

June 2019

Added

  • We now offer a client-specific Purchase Lookup page. The page uses your corporate design and, if the customer purchased products from other clients of cleverbridge, will only list purchases made with you.
Payments & Transactions
APIs & Integration
  • The Commerce Assistant’s purchase viewer always displays the email address that the customer used for the specific transaction, even if the customer has updated the email address for their subscription. The purchase viewer now has a View Customer Profile button that lets you access a customer’s up-to-date email address directly from any subscription-related transaction.
Applications
  • Our platform now helps you to capture lost order revenue, win new customers, and widen your acquisition flow by launching a cart abandonment email campaign. For more information, see Prevent Cart Abandonment.
Checkout Process

Changed

  • We’ve improved the resend logic for notifications that cannot be delivered in the first attempt. More notifications are now resent at the same time so that you receive failed notifications faster.
APIs & Integration
  • We’ve improved the throttling of our Synchronize Accounts feature to ensure the performance of our platform when synchronizing large accounts.
Applications
  • If the automatic update of the Commerce Assistant fails, you will see a detailed error message that mentions the root cause.
Applications
  • On July 1 2019, a new consumer protection law took effect in the state of Vermont. As required by this law, we have updated our platform so that customers in Vermont will see automatic renewal terms in boldface type, and be required to select a checkbox to opt in to automatic subscription renewals.
Checkout Process

Fixed

  • We fixed a bug in the Commerce Assistant that prevented users from opening subscriptions with a double-click.
Applications
Checkout Process

Removed

  • We removed the customer email type SUN_CI because it is not used anymore.
Payments & Transactions