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We continuously improve our platform by releasing new features, fixing bugs, and delivering updated documentation. You can read about these enhancements in our changelog.

February 2024

Added

Identify Patterns for Credit Card Declines
  • Use our newest metric CC Declined Orders to gain valuable insights into the decline types and specific reasons behind declined transactions. Under the PurchaseClosed An order made by a customer and the records associated with it. Authorization page within our PaymentClosed Exchange of money for goods and services in an acceptable amount to the customer where the payment amount has been agreed upon in advance. The customer can only pay with an accepted payment method. Each payment has an individual payment cost. Analytics dashboard, you can now access the decline rate of credit card transactions and the number of declined orders compared to the total number of submitted orders. To learn more, see CC Declined Orders. You can access our Payment Analytics dashboard at https://subcomm.cleverbridge.com/analytics/payments. Log in using your Cleverbridge credentials.
  • Why this is important: Identifying decline patterns that lead to transaction rejections can help you reduce future declines and improve your overall transaction success rate.

    Analytics