2020
Explore the updates and enhancements we made to our platform in 2020.
Added
ApplicationsCreate Quote Links in Web Admin Tool
Cleverbridge introduced the Quote Links feature in the Subscription Commerce Manager. This feature allows you to create protected quote links and integrate them into your website, making it easier for B2B customers to request and submit quotes for your products.
For more information, see Create quotes.
Why this is important: Simplifying the quote request process helps optimize ecommerce conversion rates and reduce cart abandonment.
PaymentsLaunch of 3D Secure 2.X Payments
To meet Strong Customer Authentication (SCA) requirements under the EU Revised Directive on Payment Services (PSD2), Cleverbridge implemented 3D Secure 2.X. This ensures better authentication decisions, reduces false declines, and improves overall payment security.
For more information, see Strong Customer Authentication (SCA).
Why this is important: 3D Secure 2.X combats false-positive declines and improves card authorization practices, leading to fewer declined payments.
Added
ApplicationsSubscription Reminders on Product Level
You can now set up renewal payment reminders for specific subscription products, overriding general payment reminder settings. This feature can be configured in the Subscription Commerce Manager under Product Portal > Subscription Options > Reminder Settings.
Why this is important: Setting up individual payment reminders allows for tailored messaging across different subscription products, improving customer retention.
Added
ApplicationsProduct Variations in Web Admin Tool
The Product Variations section is now available in the Subscription Commerce Manager. This allows you to set up different versions of a product, such as by language, version, or license period, which customers can select during checkout.
For more information, see Product Variations.
Why this is important: Offering product variations gives customers more options, improving customer satisfaction and increasing potential sales.
APIsAPI Rate Limits
Cleverbridge introduced rate limits for APIs to ensure stable and reliable platform performance. API users are now limited to 150 requests per second from a specific IP address.
For more information, see API Rate Limits.
Why this is important: Enforcing rate limits ensures consistent and reliable API performance for all users.
Added
PaymentsDirect Debit for All SEPA Countries
Cleverbridge now supports Direct Debit for all countries in the *Single Euro Payments Area (SEPA). Customers in any SEPA country can now use Direct Debit as a payment method.
For more information, see Offer global payments.
Why this is important: Expanding Direct Debit coverage increases accessibility for customers in SEPA countries, helping boost conversions.
ApplicationsPromotions in Web Admin Tool
The Promotions section is now available in the Subscription Commerce Manager. This tool allows ecommerce managers to create discounts for products, such as percentage-based or fixed-amount discounts.
For more information, see Promotions.
Why this is important: Promotions provide flexibility in pricing and encourage purchases by offering time-limited or targeted discounts.