Offer iDEAL | Wero payments

Overview

iDEAL | Wero is an account-to-account payment method for eligible customers, primarily in the Netherlands. Customers pay directly from a supported bank account and authorize the payment in their mobile-banking app or online-banking environment. Cleverbridge receives the payment result and completes the applicable order flow.

 

This page explains iDEAL | Wero from the client's perspective. You can share the Pay with iDEAL | Wero guide with customers who need help completing a payment.

iDEAL | Wero at a glance

 [iDEAL to Wero migration]

iDEAL continues to operate while its branding and infrastructure transition to Wero in phases. The documented customer flow remains a familiar bank-selection and authorization experience. For the transition schedule and current status, see the official iDEAL-to-Wero information.

Capability	Cleverbridge support
Primary customer market	The Netherlands.
Payment type	Account-to-account bank payment authorized in the customer's mobile-banking app or online-banking environment.
One-time purchases	Supported in the currently documented flow.
Customer requirement	The customer needs access to a participating bank or issuer.
Checkout experience	Redirect- or app-based. The customer selects or opens their bank and approves the payment in the bank-controlled environment.
Customer authentication	The customer's bank controls login and payment authorization.
Payment confirmation	The iDEAL scheme describes real-time payment confirmation. Cleverbridge processes the returned result before making the product and invoice available.

Why offer iDEAL | Wero

iDEAL | Wero can help you provide a familiar bank-payment experience to eligible customers in the Netherlands. The official scheme information describes it as a payment from the customer's own bank account with real-time confirmation. See Become an iDEAL | Wero partner.

Offering iDEAL | Wero can help you:

• Let eligible customers pay directly from a supported bank account.
• Keep login and authorization within the customer's bank-controlled environment.
• Provide a familiar local checkout option for customers who use participating Dutch banks.
• Receive a payment result during the checkout flow without requiring card details.

Cleverbridge order flow

1. The customer selects iDEAL | Wero in the Cleverbridge checkout.
2. Cleverbridge opens the iDEAL | Wero payment interface.
3. The customer selects or opens their bank's mobile app or online-banking environment.
4. The customer reviews and authorizes the payment using the method requested by the bank.
5. The bank returns the payment result.
6. Cleverbridge processes the confirmation.
7. After a confirmed payment, Cleverbridge makes the product and invoice available.

Payment confirmation

iDEAL describes real-time payment confirmation followed by transfer through the scheme. In Cleverbridge documentation, treat the confirmation, order completion, settlement, delivery, and refund timelines as separate concepts. Do not infer that every downstream step is instantaneous.

For provider information about the payment experience and real-time confirmation, see iDEAL | Wero partner information.

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