Skip to main content

Combine a subscription with a promotional discount

You can combine subscriptions with promotional discounts. This means you can control how the promotional campaign is billed. You can decide whether the discount is:

  • Only for the initial purchase.
  • For a limited number of billing events.

Discount only for initial purchase​

To provide a discount for the initial purchase only:

  1. In the main menu of Commerce Assistant, click Marketing > Promotions.
  2. Select the promotion you want to offer for the initial purchase.
  3. Click Discount.
  4. Select Apply to subscription billing intervals.
  5. Enter 0. Only the initial purchase is discounted. Later billing events are full price.

Discount for a limited number of billing events​

To provide a discount for a certain number of billing events:

  1. In the main menu of Commerce Assistant, click Marketing > Promotions.
  2. Select the promotion you want to offer for the initial purchase.
  3. Click Discount.
  4. Select Apply to subscription billing intervals.
  5. In the toggle to the right, enter the number of billing events for which the discount applies. Later billing events are full price.
Important

There are two points which you must be aware of when setting up subscriptions in the Cleverbridge platform:

  1. Essential Settings: The following are some essential settings that you must configure:

    • Sync next billing date with last payment date – This box must be selected. In case of delinquent payments, the last payment date will be used to keep the intervals between billing events in sync.
    • Recurring Subscription Interval – You must define how much time there should be between billing events.
    • Initial Subscription Interval – You must define the number of months or days until the first billing event that follows the initial purchase. After that, the amount of time set for the Recurring Subscription Interval is used for future billing events.
      Subscription Options

  2. Customer Checkboxes: By default, customers who purchase a subscription product or service will see a checkbox to confirm that they agree to pay the renewal charges. Customers must select this box before they can complete their purchase (see the example below). If you have questions about these confirmation options, contact Client Experience.

Subscription Checkbox

For more information about the set-up options in the Cleverbridge platform, see Set up a fixed-price or a variable-price subscription.


Did you find this doc useful?