Analytics dashboards
Use the predefined dashboards in SCM to monitor key business outcomes and investigate changes without first designing a custom report.
Choose a dashboard based on the question you need to answer:
- Business Review for a high-level view of acquisition, retention, revenue, and subscription health.
- Subscription analytics for recurring-revenue and subscriber metrics.
- Payment analytics for payment success, declines, retries, refunds, and chargebacks.
- Multi-item analytics for orders and subscriptions containing multiple items.
- Upcoming Renewals and Churn Prevention for renewal and cancellation activity.
- MVT Campaigns for checkout test performance.
- Insights for supported forecasts, anomaly detection, and benchmarks.
Explore this section
Business Review
Explore the guides and reference information available for Business Review.
Subscription analytics
Understanding your subscription business begins with data.
Payment analytics
Use Payment analytics to review data, understand performance, and support business decisions.
Multi-item analytics
The Analyze > Multi-Item dashboard provides insights into subscription behaviors involving multiple products or varying item combinations.
Upcoming Renewals analytics
The Upcoming Renewals dashboard enables you to monitor customers whose subscription renewal date is approaching.
Churn Prevention analytics
Use Churn Prevention analytics to review data, understand performance, and support business decisions.
MVT Campaigns analytics
MVT Campaigns analytics provides actionable insights to help you understand and optimize the performance of your multivariate testing (MVT) campaigns.
Insights
Insights empowers you to analyze your subscription business comprehensively.