Add a perpetual product
Perpetual products are software or services that customers can purchase for a one-time payment.
For instructions on how to create a new perpetual product in Commerce Assistant (CA), see Products.
To add a new perpetual product in our web admin tool:
- Go to Configure > Manage Products,and select Add Perpetual Product from the three-dot menu.
Complete the information in the following sections:
General
The General section is used to enter product details that will be visible to your customer on the checkout pages, as well as categorical and other internal information about your perpetual products.
Visible Information
Select base product (optional)
You can use the drop-down list to select a base product on which you can base other products. For a product to appear in the drop-down list, it must be set up in advance.
For more information about base products, including rules for how they work, see Products.
Product Status
The Product Status option determines how the product is used in the Cleverbridge platform. The options include:
Option | Description |
---|---|
Fully available | It is a default status. The product is available for sale and listed online. |
Deactivated | The product is neither available for sale nor listed online. |
Allow sale and initiate only through client website | The product can be sold with no limitations through a direct link provided on a web page or in an email. However, a customer who contacts Cleverbridge Customer Supportto purchase the product will be asked to order it through the client's website. Out of PCI compliance reasons, Cleverbridge Customer Supportwill not send the customer other purchase links, such as protected URLs created using Link Generator. |
Hide, only sell if product ID is known | The product is hidden from the general public. The customer must have the product ID to access the product. After entering the product ID, the customer can purchase the product at a discounted or special price. |
Only available from restricted IP range | se this option if you don't want customers to purchase the product, but you want individuals within your company to be able to use the product in the cart. To set up an IP range for restricting access to this product, contact Client Experience. |
Only available in protected URLs | The product is available only through a protected URL (created using Link Generator) that is shared with specific customers. You can also use this option if you don't want customers to purchase the product, but you want individuals within your company to be able to use it in the cart. |
Product Name
Product Name is displayed to customers during the checkout process. This field doesn't support HTML.
You must include an English product name, even if your company uses another default language and only sells the product in this language. Failure to do so will result in an Input Validation message when you try to save the product.
Product Subtitle
You can use the Product Subtitle option to provide a short product description that provides more detailed information about the essential features of the product. This description displays as an additional line below the product in the shopping cart, review page, confirmation page, email messages, and so on. This field doesn’t support HTML.
Category
Select a category
You can use the Select a category section to select the characteristics of the product. cleverbridge, as the reseller of the product, uses this information in order to gain a more thorough understanding of the types of products Cleverbridge clients sell.