Links overview
Cleverbridge links direct customers and partners to the appropriate step of a purchase, subscription, partner, or self-service journey. You can use links on websites, in emails, in campaigns, or in support communication.
Plan a link
A link setup has three main decisions:
- Choose a link type. Decide whether parameters can be visible, sensitive values must be masked, access should expire, the link should support a single session, traffic should pass through an MVT campaign, or the customer should open a quote.
- Choose a destination. Select the Cleverbridge-hosted page that the customer should open, such as checkout, a catalog, a product page, a customer or partner portal, a support page, or a quote page.
- Choose a creation method. Create the link with SCM Link Generator, URL parameters, REST APIs, MVT campaigns, or quote functionality, depending on the required workflow and level of automation.
What links can help you do
- Prefill products, quantities, customer details, languages, currencies, coupons, and other checkout settings.
- Keep sensitive parameters out of customer-facing URLs when protection is required.
- Use stable display URLs while changing campaign destinations and traffic allocation.
- Track campaigns and internal sources with URL parameters.
- Limit access to customer and order information with expiring links.
Explore this section
Choose a link type
Explore Link types and learn how it supports your work in Cleverbridge.
Choose a destination
Explore Link destinations and learn how it supports your work in Cleverbridge.
Create links
Explore the guides and reference information available for Create links.
Manage expiring links
Expiring links are time-limited URLs for pages that display customer or order information (for example, invoices, renewals, and subscription actions).
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