Customer communications
Clear and timely customer communication is essential for building trust, reducing support requests, and guiding customers through purchase and subscription processes. Cleverbridge supports these communications with transactional emails, email management tools, optional email marketing services, and quote-based purchase flows.
Use this section to learn which emails Cleverbridge sends to customers, how to view and manage transaction emails, and how email marketing services can extend standard customer communications. You can also learn how quotes support new orders, renewals, upgrades, and purchase order processes by helping customers review pricing and key terms before they confirm a purchase or subscription change.
Email marketing services
Cleverbridge automatically sends essential, PCI DSS-compliant transactional emails during purchase and subscription processes.
Manage customer emails
Manage customer emails and complete the related administrative tasks.
Customer email types
Cleverbridge sends transactional emails to customers during purchase and subscription processes.
Quotes for new and existing orders
Quotes help customers review pricing and key purchase terms before they place or update an order.