Clearing and payouts
Cleverbridge pays out the revenue collected from your transactions for each clearing period, minus applicable fees, refunds, and taxes. The related clearing documents provide the accounting records and transaction details you need to reconcile each payout.
Payout flow
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A self-billing invoice in Subscription Commerce Manager (SCM), or the equivalent credit note in Commerce Assistant (CA), is created automatically at the end of each clearing period. It serves as the official document for your payout, so you do not need to issue or submit an additional invoice to Cleverbridge.
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Cleverbridge transfers the credited amount to your designated bank account according to your contractual terms. The transfer usually occurs no later than the 16th day of the following month. If the 16th is a weekend or holiday, the payout is made on the next working day.
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Depending on your bank's location and policies, it may take one to five days for the money to appear in your account.
Each self-billing invoice or credit note is accompanied by a clearing report that lists the completed sales, refunds, and adjustments included in the credited amount.
Payout details
Your banking details and payout currency determine where and in which currency Cleverbridge sends your payouts. To provide or update this information, see Manage banking details.
Company and address information shown on self-billing invoices or credit notes is also managed as part of your payout information. Contact Client Payments if this information must be updated.
Payout vs. PaidOrderNotification
The payout amount for a purchase given in the clearing report can differ from the payout amount in the corresponding PaidOrderNotification if the customer purchased the product in a currency other than your payout currency. The PaidOrderNotification contains an approximate payout amount because the exchange rate might fluctuate until the actual payout amount is calculated.
Clearing files
- Use standard clearing documents for the official payout documentation and its supporting transaction report.
- Use a clearing supplement file when finance or data systems need a configured transaction-level export.
If either type of file is delivered through SFTP, see Set up SSH keys for SFTP delivery.
Explore this section
Standard clearing documents
Explore the guides and reference information available for Standard clearing documents.
Clearing supplement file
The Clearing supplement file is an additional data export that Cleverbridge can provide on request.
Set up SSH keys for SFTP delivery
Some clients historically used SFTP with password authentication to download clearing files from CA.