Customer incentives overview
Use this overview to see which customer incentives Cleverbridge supports and where they are available.
| Incentive | Description | Checkout 1.0 | Checkout 2.0 |
|---|---|---|---|
| Free trials | Start customers on a time-limited trial that converts to a paid subscription if not canceled. | ✅ | ✅ |
| Trial coupon codes | Apply a coupon to grant a discounted or free trial period before regular billing. | ✅ | ✅ |
| Promo and coupon codes | Let buyers enter a code to receive a discount, free add-ons, or special pricing. | ✅ | ✅ |
| Incentive banners | Show targeted banner messages that highlight offers, trials, or savings. | ✅ | ✅* |
| Recommendations (cross-sell, up-sell, sub-sell) | Suggest complementary products, higher tiers, or subscription options during checkout. | ✅ | ✅ |
| Package deals | Offer conditional price breaks when specific items are purchased together. | ✅ | TBD |
| Bundles | Sell predefined bundles as a single offer with bundled pricing. | ✅ | TBD |
| Item-level promotions | Apply discounts to specific SKUs or items based on rules. | ✅ | ✅ |
| Cart promotions | Apply discounts at the cart level, such as order total or item count thresholds. | ✅ | ✅ |
| Product reviews | Display user reviews and ratings to increase buyer confidence. | ✅ | TBD |
*Incentive banner actions are not currently supported in Checkout 2.0.