Subscription fundamentals
A subscription is the record of a customer's ongoing contract for recurring billing of one or more products. It connects the products, payment method, contacts, documents, billing schedule, and renewal behavior associated with the customer relationship.
Use this section to understand:
- Subscription prices and billing behavior.
- Subscription statuses and available update options.
- Events that occur from initial purchase through renewal, reimbursement, and cancellation.
- Differences between Subscription Management 1.0 and 2.0.
- Migration from Subscription Management 1.0 to 2.0.
Explore this section
Subscription statuses and update options
Every subscription in Cleverbridge has a status that reflects its current state in the customer lifecycle-such as active, pending cancellation, or expired.
Subscription Management 1.0 and 2.0
Explore Subscription Management 1.0 and 2.0 guidance for setting up and managing recurring customer relationships.
Subscription lifecycle events
These tables show how events during the lifecycle of a subscription influence the subscription status, item status, and renewal type.
Subscription prices
Understand Subscription prices and how it supports subscription management in Cleverbridge.