Offer check payments

Overview

A check is a written payment instruction that directs a bank to pay a specified amount from the check writer's account. In the Cleverbridge flow, the customer places the order online but sends the check according to the instructions provided after checkout.

 

This page explains checks from the client's perspective. You can share the Pay by check guide with customers who need help completing the payment.

Checks at a glance

Capability	Cleverbridge support
Payment type	Customer-initiated offline check payment.
Checkout	The customer selects Check and confirms the order online.
Payment instructions	Cleverbridge tells the customer how to submit the check.
Processing	A check service provider collects and processes the payment.
Confirmation	Payment confirmation occurs after the offline check is processed.

Why offer checks?

Checks support customers whose procurement or accounts-payable process requires a non-card payment. Because the payment is submitted and processed after checkout, the flow should be presented as asynchronous rather than as an immediate online authorization.

Order flow

1. The customer orders a product and chooses Check as a payment option.
2. Cleverbridge informs the customer how to submit the check.
3. The customer sends the check according to those instructions.
4. The check service provider presents and processes the check through the applicable banking system.
5. Cleverbridge records the payment result and applies the configured order and delivery behavior.

The customer's submission, the provider's processing, bank clearing, payment confirmation, and delivery are separate events. A submitted check can also be returned or require an adjustment after initial processing.

Check processing varies by country, financial institution, and service provider. For general US context about paper and electronic check collection, clearing, returns, and adjustments, see Federal Reserve Financial Services Check Services.

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