Offer Klarna Pay Later

Overview

Klarna Pay Later lets an eligible customer complete a purchase after Klarna authorization and pay Klarna by the due date communicated for that market. Klarna manages collection from the customer.

To add Klarna Pay Later to your checkout, contact Client Experience.

Klarna Pay Later at a glance

Capability	Cleverbridge support
Primary customer market	Sweden.
One-time purchases	Supported for eligible customers and markets.
Customer assessment	Klarna authorizes or declines the payment.
Customer collection	Klarna communicates the due date and collects payment from the customer.
Subscriptions	Purchase, automatic-renewal, and manual-renewal flows are documented.
Customer data	Changes entered in Klarna are not automatically copied to the Cleverbridge billing details.

Klarna's Pay Later name, due-date wording, and eligibility vary by market. See Klarna's official localized payment descriptors.

Why offer Klarna Pay Later?

Klarna Pay Later separates order authorization from the customer's later repayment to Klarna. This can support eligible customers who want to receive the order before paying by the due date communicated by Klarna.

 

This page explains Klarna Pay Later from the client's perspective. You can share the Pay with Klarna Pay Later guide with customers who need help completing a payment.

Cleverbridge flows

Purchase

Purchase

1. The customer selects Klarna Pay Later.
2. Klarna collects and verifies the billing information and performs its authorization.
3. The customer returns to Cleverbridge, reviews the order, and selects Buy Now.
4. After authorization, Cleverbridge displays the delivery details.
5. Klarna communicates the payment due date and handles collection from the customer.

Auto-renewal

Auto-renewal

The currently documented flow is:

1. Cleverbridge submits the renewal on the subscription renewal date.
2. Cleverbridge provides the renewal details to the customer.
3. Klarna communicates the due date and manages collection from the customer.

Manual renewal

Manual renewal

1. Cleverbridge sends a reminder seven days before the renewal date.
2. The customer confirms the renewal and updates payment details if required.
3. Cleverbridge processes the renewal and sends the renewal information.
4. Klarna communicates the due date and manages collection from the customer.

Operational considerations

Unsupported country

In the currently documented flow, if the customer submits Klarna from an unsupported country, Klarna declines the payment and Cleverbridge lets the customer choose another method. Klarna is then no longer presented as an option.

Customer contact details

Details entered in the Klarna form are not automatically copied to the Cleverbridge checkout. Ask customers to review the Cleverbridge billing details before submitting the order.

Refunds, disputes, and late payment

Klarna manages customer-facing invoice and collection information. When a refund is issued, the corresponding Klarna invoice or purchase should reflect the adjustment after processing.

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