Pay by card
Overview
Use a supported credit or debit card to pay for a one-time purchase, the initial order for a subscription, or a subscription renewal.
Complete a card payment
- On the Cleverbridge checkout, enter your card details and billing information.
- Review the order and continue to payment.
- If your card issuer requests additional authentication, follow the issuer's instructions. For example, you may need to approve the payment in your banking app or enter a one-time code.
- After the payment succeeds, Cleverbridge displays the confirmation page and sends an order confirmation email.
For more information about additional cardholder verification, see Strong Customer Authentication (SCA).
Subscription renewals
For an automatically renewing subscription, Cleverbridge charges the stored payment method on the renewal date unless the subscription has been canceled. If the card details need to be changed, use the payment-update link provided by Cleverbridge before the due date.
If a renewal payment fails, follow the instructions in the Cleverbridge email to update the payment method or retry the outstanding payment.
Refunds
After Cleverbridge issues a card refund, the time required for the credit to appear depends on your card issuer. Keep the refund confirmation and contact your issuer if the credit does not appear within the timeframe stated by the issuer.