GraphQL OBJECT
HistoryEntry
Detailed note about the customer interactions and transaction events that occurred after an initial purchase.
link Definition
- type HistoryEntry implements LogEntryInterface {
- # Unique ID of the purchase history event.
- Int :
- # Date and time when the purchase history event occurred.
- DateTime :
- # User who entered the information. If the event was automatically created, this
- # field is blank.
- UserAccount :
- # The source of the contact, for example, whether the contact was initiated by the
- # customer or internally in your organization.
- HistoryNatureOfContact :
- # Way in which the contact was initiated.
- ContactMethod :
- # Specific reason for the contact.
- HistoryReason :
- # Indicates whether the event was created manually.
- Boolean! :
- # Subject line for the event, if created manually.
- String! :
- # Additional information about the event, if created manually.
- String! :
- # The contact link of the history entry.
- String! :
- # The entry is specific and exclusively visible to cleverbridge.
- Boolean! :
- }
link Required by
- CreateHistoryEntryPayloadPayload for created history entry. History entries are detailed notes about the customer interactions and transaction events that occurred after an initial purchase.
- PurchaseTransaction data related to the purchase.
- UpdateHistoryEntryPayloadPayload for history entry update. History entry is a detailed note about the customer interactions and transaction events that occurred after an initial purchase.